1. Scope of Application
These General Terms and Conditions (GTC) apply to the use of the services and software provided by Haukel GbR (hereinafter "Provider"). By registering for an account or using our services, you agree to these terms. Conflicting terms of the user are not recognized.
Our offers are directed at both consumers (B2C) and entrepreneurs (B2B). A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.
2. Services & Availability
The Provider strives to ensure an average annual availability of 99% for its SaaS services. Excluded are maintenance windows and downtimes caused by factors outside the Provider's control (force majeure). We reserve the right to further develop and modify the services within the scope of technical progress.
3. User Obligations
You are responsible for keeping your access credentials (password, API keys) confidential. You agree not to use the services for illegal purposes. The Provider reserves the right to block accounts immediately in the event of serious violations.
4. Liability
The Provider is liable without limitation for damages caused by intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit), as well as for injury to life, body, or health.
In cases of slight negligence, liability is limited to the breach of essential contractual obligations (cardinal obligations). Essential obligations are those whose fulfillment is necessary for the proper execution of the contract and on whose observance the user may rely. In such cases, liability is limited to the typical, foreseeable damage. Any further liability is excluded.
5. Warranty (Gewährleistung)
For paid services, the statutory warranty rights for defects apply. For free services (e.g., Free Tier, Beta), warranty for material and legal defects is limited to cases of fraudulent concealment of the defect by the Provider.
6. Contract Conclusion, Payment & Termination
6.1 Purchases via App Stores (e.g., Google Play):
If you purchase via an App Store, the contract regarding the purchase is concluded directly with the Store provider. Payment, billing cycles, and cancellations are subject exclusively to the terms and conditions of the respective Store. Subscriptions must be cancelled within the Store settings.
6.2 Direct Purchases (via Haukel Website/App):
If you purchase directly from us, the contract is concluded with Haukel GbR. Unless otherwise agreed, subscriptions are billed in advance. You can cancel your direct subscription in your account settings before the end of the current billing period.
7. Changes to Terms
We reserve the right to amend these terms. Changes will be communicated to you by email or system notification at least four weeks in advance. If you do not object within this period, the changes are deemed accepted.
8. Governing Law & Jurisdiction
These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
If the user is a merchant (Kaufmann), a legal entity under public law, or has no general place of jurisdiction in Germany, the exclusive place of jurisdiction is Vellberg.For consumers (B2C), the statutory places of jurisdiction apply.
9. Right of Withdrawal
9.1 Purchases via App Stores
For purchases made via Google Play or other stores, the withdrawal and refund policies of the respective store apply. Please contact the store support directly.
9.2 Direct Purchases (Haukel GbR)
Consumers generally have a statutory 14-day right of withdrawal for direct contracts. To exercise this right, contact us at [email protected].
Extinction of the Right of Withdrawal for Digital Content:
For direct purchases of digital content (e.g., SaaS activation, digital downloads), your right of withdrawal expires prematurely if:
- You have expressly consented to us commencing performance of the contract before the expiry of the withdrawal period, and
- You have confirmed your knowledge that by consenting you lose your right of withdrawal.
10. Severability Clause
Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions.
Contact Information
Haukel GbR
Marc Hauck & Jan Kellermann
Am Bärenbach 11
74541 Vellberg
Email: [email protected]